Terms & conditions

Rates


Included:

  • Rates (km et hour) are calculated from pick up location for services in Geneva and at the periphery
  • For transport outside Geneva, rates are calculated depart Garage/return garage
  • Personnalised services according to your wishes (welcoming of the clients with sign and name, handing over of documents…)
  • Permanent assistance and follow-up by our Operating Department (Online Flight checking arrival…) until the end of the mission
  • Professional and bilingual chauffeur
  • Swiss VAT and gas
  • Passenger insurance up to 20 ’000’000 Swiss Francs


Not included:

  • Parking, tolls and tunnel fees
  • Possible extras, mentionned in our quotes (Meal, overnight, accomodation, trailer and luggage surcharge…)
  • Additional mileage and waiting time
  • If services abroad : National Taxes applying



Billing and payment

We proceed by credit card (VISA, AMEX or MASTERCARD, cash (CHF and Euros) and payment billed after services according to some conditions.

As a matter of guaranty, we ask for credit card references before the assignment.

A prepayment of 50% of the service is possibly requested.

Billing is made in Swiss Francs.

The bill is issued after a short period of time depending on the service performed.



Cancellation & no-show

Cooperating mainly with business clients, we are comprehensive to last minute changes and cancellations.


However, fees might result and the following cancellation policy applies:

  • Cancellation 48 hours prior to the service: 0% of the amount
  • Cancellation between 48-24 hours: 50 % of the amount
  • Cancellation less than 24 hours: 100% of the amount.


In case of no-show, service’s initial amount will be invoiced, the expenses having been drawn.



Globe Limo SA – VAT number CHE-101.813.880